bd366 Terms and Conditions

General Provisions

bd366 ("Platform", "we", "us") operates an online gaming and entertainment service for players in Bangladesh. These Terms form a legally binding agreement between the user ("you", "member") and bd366.

Accessing or using this platform means you fully agree to these terms and conditions. If you do not agree with any part of these Terms, please refrain from using our platform.

bd366 reserves the right to change, revise or update these Terms at any time. Continuing to use the platform after changes have been made will be taken as your acceptance of the new Terms. You are therefore advised to review this page regularly.

Account Registration and Eligibility

To create an account on bd366, the following conditions must be met:

• You must be at least 21 years of age.
• All information provided at the time of registration must be true, accurate and up to date.
• Each person may have only one account. Multiple accounts held by the same person are strictly prohibited.
• Multiple accounts may not be opened from the same IP address, device or household (prior approval is required for multiple members of the same household).
• Account login credentials must be kept completely confidential and must not be shared with any third party.

After account registration, bd366 may request documents for identity verification. Withdrawals may be held until the verification process is complete. It is your responsibility to notify our support team immediately of any unauthorised access to your account.

Age Requirements and Identity Verification

bd366 strictly follows a 21+ age policy. Use of this platform by minors is strictly prohibited.

For the purpose of identity verification, bd366 may request the following documents:

• National ID Card (NID), passport or birth registration certificate
• Proof of current address (utility bill or bank statement)
• Proof of ownership of payment method (bKash/Nagad/Rocket/Upay account verification)

Withdrawal requests will not be processed until this verification process is complete.

Deposits, Withdrawals and Payments

bd366 supports the following payment methods: bKash, Nagad, Rocket and Upay. All transactions are carried out in Bangladeshi Taka (BDT).

4.1 Deposits

• Minimum deposit amount: ৳200 (for each method).
• Deposits are generally credited to the account instantly.
• Deposits may only be made from a payment account registered in your own name.
• Deposits through a third party are strictly prohibited.

4.2 Withdrawals

• Minimum withdrawal amount: ৳800.
• Withdrawal requests are generally processed within 5 to 30 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be held if full identity verification has not been completed.
• bd366 may request additional verification for unusual or suspicious transactions.

Bonuses and Promotional Offers

bd366 offers various bonuses and promotions for new and existing members. These bonuses are provided subject to specific conditions.

5.1 Welcome Bonus

• New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000.
• The wagering requirement for this bonus is 10 times (10x), meaning you must wager 10 times the bonus amount before withdrawing.
• The welcome bonus applies once per account.

5.2 General Bonus Terms

• Bonus funds cannot be withdrawn directly; the wagering requirements must be met first.
• bd366 reserves the right to change or cancel any bonus offer at any time.
• Multiple bonuses may not be used at the same time unless specifically permitted.
• If bonus abuse or fraudulent activity is detected, the bonus will be cancelled and the account may be suspended.
• Bonuses are generally valid for 7 days; specific offers may state a different validity period in their terms.

Betting Rules and Gaming Policy

The following rules apply to all games and betting activities conducted on bd366:

• Once a bet has been confirmed, it cannot be changed or cancelled.
• If the result of any game is uncertain due to a technical error, bd366 may cancel that round and refund the bet amount.
• If the internet connection is lost, the game result will be considered valid; bd366 is not responsible for this.
• If there is any doubt or dispute regarding the result of any game, our support team must be notified within 24 hours.
• The rules of bd366's game software providers (PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, etc.) also apply.

For sports betting, if a match is cancelled or postponed, the bet amount is generally refunded, though specific rules may apply in each case.

Prohibited Activities

The following activities are strictly prohibited on the bd366 platform:

• Operating multiple accounts or using a third party's account.
• Bonus abuse, collusion or using software to gain an unfair advantage.
• Using the platform for money laundering or illegal financial activities.
• Providing incorrect or false personal information.
• Attempting to hack the platform's systems or software, or exploiting bugs.
• Harassing other members or disrupting the fair environment of the platform.
• Placing bets using automated bots or scripts.

Privacy and Data Protection

Your personal information is extremely important to us. bd366 takes the following steps to protect your information:

• All data is transmitted and stored securely through SSL encryption.
• Your personal information is not sold or transferred to any third party.
• Information is used in a limited way to improve services and meet legal obligations.

For more details, please read our Privacy Policy. To keep your information secure, change your password regularly and never share your login details with anyone.

Account Suspension and Closure

bd366 reserves the right to suspend or permanently close an account in the following circumstances:

• Violation of any provision of these Terms.
• Detection of suspicious or fraudulent activity.
• Failure to complete identity verification or provision of false information.
• By order of a court or regulatory authority.
• At the member's own request (voluntary account closure).

If a member wishes to close their own account, please contact our support team via 24/7 live chat. An opportunity to withdraw any valid balance will be given before the account is closed, however bonuses tied to active wagering requirements will be cancelled.

Limitation of Liability

bd366 does not accept liability for the following:

• Losses caused by internet disconnection or technical issues.
• Losses resulting from a member's negligence or unauthorised third-party access to an account.
• Force majeure events such as natural disasters, government restrictions or cyberattacks.
• Issues caused by system outages or delays from third-party payment providers.

bd366 always makes every effort to ensure a transparent and secure service. You are advised to report any disputes or complaints directly to our support team.

Responsible Gaming

bd366 is firmly committed to responsible gaming. We believe gaming should be for entertainment only.

• Members can set daily, weekly or monthly deposit limits on their own accounts.
• A self-exclusion facility is available for a specified period if needed.
• If you notice any signs of gaming addiction, please contact our support team right away.
• Only persons aged 21 or above may use this platform.

For detailed information on responsible gaming, please visit our Responsible Gaming page.

Changes to Terms and Validity

bd366 reserves the right to partially or fully change these terms and conditions at any time. After any changes:

• The updated terms will be published on this page and the "Last Updated" date will be changed.
• For significant changes, members may be informed by email or through a notice on the platform.
• Continuing to use the platform after any changes means you have accepted the new terms and conditions.

These terms and conditions are written in Bengali and will be governed under Bangladeshi law and jurisdiction. In the event of any dispute, resolution will be sought through mutual agreement.

Contact & Support

If you have any questions or need clarification about these terms and conditions, please contact us:

• Live Chat: 24/7 support available in Bengali.
• Email: [email protected]

Our support team is ready to serve you 24 hours a day, 7 days a week. Do not hesitate to contact us directly to report any issue or complaint. We are always committed to ensuring your satisfaction.